1. Privacy Policy
KOD Auto Films – Privacy Policy
Effective Date: [01/01/26]
1. IntroductionKOD Auto Films (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our business, including through our website https://www.kodautofilmsny.com/, in-person services, phone calls, and text messages.By using our services or providing your information, you agree to the practices described in this policy.
KOD Enterprises Inc does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
2. Information
We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Vehicle information (year, make, model, trim)
Appointment and service details
Invoice and payment-related information (payment processing handled by third parties)
Communication DataSMS and email message history
Appointment confirmations, reminders, updates, and cancellations
Customer support communications
Technical Information
IP addressBrowser/device typeInteraction data related to our website or online scheduling tools
3. How We Use Your InformationWe use your information to:Schedule, confirm, update, or cancel appointmentsSend service-related notifications (appointments, invoices, reminders)Provide customer supportProcess invoices and paymentsImprove our services and customer experienceComply with legal and regulatory requirementsWe do not sell or rent your personal information.
4. Text Messaging (SMS) & 10DLC ComplianceBy providing your mobile phone number, you consent to receive transactional text messages from KOD Auto Films related to your services.Message Types May Include:Appointment confirmationsAppointment remindersAppointment changes or cancellationsInvoice notificationsPayment confirmationsMessage Frequency:
Varies based on your interaction with our services.Message & Data Rates:
Message and data rates may apply depending on your mobile carrier.Opt-Out:
You may opt out at any time by replying STOP to any message.
After opting out, you will receive a confirmation message and no further SMS messages unless you re-opt in.Help:
Reply HELP to any message or contact us directly.We do not send marketing or promotional SMS messages unless explicitly disclosed and separately consented to.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Opt-In & ConsentYou opt in to receive SMS messages when you:Provide your phone number during booking or service intake, andAre informed that messages relate to your appointment or serviceConsent is not a condition of purchase.
6. Use of Third-Party CRM (DriveSuite)KOD Auto Films uses a third-party customer relationship management platform called DriveSuite to manage appointments, invoices, customer records, and automated service notifications.DriveSuite acts as a data processor on our behalf and only processes data according to our instructions.DriveSuite may process:Customer contact detailsAppointment dataService and invoice informationAutomated SMS and email notificationsDriveSuite maintains its own security, access controls, and internal privacy practices to protect customer data.For more information, visit: https://drivesuitecrm.com/
7. Data SharingWe may share your information only with:Service providers (e.g., DriveSuite, payment processors, SMS/email delivery services)Legal or regulatory authorities when required by lawAll third parties are required to protect your data and use it only for authorized purposes.
8. Data SecurityWe use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure.
9. Data RetentionWe retain personal information only as long as necessary to:Provide servicesMaintain business recordsComply with legal obligations
10. Your RightsYou may request to:Access your personal informationCorrect inaccurate informationRequest deletion (subject to legal requirements)To make a request, contact us using the information below.
11. Updates to This PolicyWe may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
12. Contact InformationKOD Auto Films
Website: https://www.kodautofilmsny.com/
Email: Tim@kodgraphics.com
Phone:845-242-6985
Sample 10DLC-Compliant SMS Messages
These are transactional, compliant, and suitable for campaign approval.
Appointment CreatedKOD Auto Films: Your appointment is confirmed for [DATE] at [TIME].
Vehicle: [YEAR MAKE MODEL].
Questions? Reply HELP. To opt out, reply STOP.
Appointment Reminder
KOD Auto Films reminder: You have an appointment on [DATE] at [TIME].
Reply STOP to opt out or HELP for assistance.
Appointment Updated / Rescheduled
KOD Auto Films: Your appointment has been updated to [NEW DATE] at [NEW TIME].
Questions? Reply HELP. Opt out anytime by replying STOP.
Appointment Cancelled
KOD Auto Films: Your appointment scheduled for [DATE] has been cancelled.
Contact us if you need to reschedule. Reply STOP to opt out.
Invoice Created
KOD Auto Films: A new invoice has been created for your service.
View details here: [SECURE LINK]
Reply STOP to opt out, HELP for support.
Payment Confirmation
KOD Auto Films: Payment received. Thank you!
Invoice #: [INVOICE #]
Questions? Reply HELP. Opt out anytime with STOP.
