Privacy Policy

Effective date: January 1, 2026

1. Introduction

KOD Auto Films (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our business, including through our website https://www.kodautofilmsny.com/, in-person services, phone calls, and text messages. By using our services or providing your information, you agree to the practices described in this policy.
KOD Enterprises Inc does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

2. Information We Collect

We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Vehicle information (year, make, model, trim)
Appointment and service details
Invoice and payment-related information (payment processing handled by third parties)
Communication Data
SMS and email message history
Appointment confirmations, reminders, updates, and cancellations
Customer support communications
Technical Information
IP address
Browser/device type
Interaction data related to our website or online scheduling tools

3. How We Use Your Information

We use your information to:
Schedule, confirm, update, or cancel appointments
Send service-related notifications (appointments, invoices, reminders)
Provide customer support
Process invoices and payments
Improve our services and customer experience
Comply with legal and regulatory requirementsWe do not sell or rent your personal information.

4. Text Messaging (SMS) & 10DLC Compliance

By providing your mobile phone number, you consent to receive transactional text messages from KOD Auto Films related to your services.Message Types May Include:
Appointment confirmations
Appointment reminders
Appointment changes or cancellations
Invoice notifications
Payment confirmationsMessage Frequency:
Varies based on your interaction with our services.Message & Data Rates:
Message and data rates may apply depending on your mobile carrier.Opt-Out:
You may opt out at any time by replying STOP to any message.
After opting out, you will receive a confirmation message and no further SMS messages unless you re-opt in.Help:
Reply HELP to any message or contact us directly. We do not send marketing or promotional SMS messages unless explicitly disclosed and separately consented to.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Opt-In & Consent

You opt in to receive SMS messages when you:
Provide your phone number during booking or service intake, and
Are informed that messages relate to your appointment or service
Consent is not a condition of purchase.

6. Use of Third-Party CRM (DriveSuite)

KOD Auto Films uses a third-party customer relationship management platform called DriveSuite to manage appointments, invoices, customer records, and automated service notifications. DriveSuite acts as a data processor on our behalf and only processes data according to our instructions. DriveSuite may process:
Customer contact details
Appointment data
Service and invoice information
Automated SMS and email notifications. DriveSuite maintains its own security, access controls, and internal privacy practices to protect customer data. For more information, visit: https://drivesuitecrm.com/

7. Data Sharing

We may share your information only with:
Service providers (e.g., DriveSuite, payment processors, SMS/email delivery services)
Legal or regulatory authorities when required by law
All third parties are required to protect your data and use it only for authorized purposes.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure.

9. Data Retention

We retain personal information only as long as necessary to:
Provide services
Maintain business records
Comply with legal obligations

10. Your Rights

You may request to:
Access your personal information
Correct inaccurate information
Request deletion (subject to legal requirements)
To make a request, contact us using the information below.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

12. Contact Information

KOD Auto Films
Website: https://www.kodautofilmsny.com/
Email: Tim@kodgraphics.com
Phone:845-442-5983